OT: Walt Disney Treasures Silly Symphonies Recall/Replacements?

[X-S Tech]

I seem to remember reading that when the most recent wave of Silly Symphonies was released as part of the Walt Disney Treasures collection, some of the shorts were mistakenly edited, and that a corrected disc would be available for exchange through Disney. Does anyone know any details about this?

 

[Tannerman]

Here's some info about the problems, comparison shots, and the number to call to order replacements.

 

[Gurgitoy2]

Thanks for the update! I had already done the True Life Adventures exchange, but was waiting for news about the Silly Symphonies discs. I just got off the phone and started the process.

 

[Tannerman]

True Life Adventures exchange? (sigh)

There were problems with two films on two different sets. One with the color on "Prowlers of the Everglades" and another with aspect ratio on "Secrets of Life".

 

[Tannerman]

Can anyone steer me towards how to exchange them?

Per the links above, call Disney DVD support...

800.723.4763 U.S.
888.877.2843 Canada

Monday 9:30-7:30 p.m. / Tuesday through Friday 9:30-6:30 p.m. CST