JEFFS WAY OT COFFEE STORY - ALL REAL MUSIC FANS TURN AWAY!!!!
Laughing out loud!!!!!!!!!!!!
"teeth hurt"... I can see her with that description
...your acidic wit gives you a pass to post up anything here IMHO Bean!
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OK here a goes my story .. not a fair trade btw
We go to Dl this winter to see Believe and watch it snow, always a charming experience even though I refrain from celebrating Christmas on principle, it is a good show. I cant help screaming "Hello Bedford Falls" after its over and the snow is still in the air. It brings a laugh from the crowd and my family rolls their eyes.. but they still go with me.
I grab a coffee at Toontown and we make the slow shuffle back towards Main St. I stop at Coke corner for a refill. That?s when I run into the Coffee Nazi.
"Did you purchase that here?" She interrogates looking at my barely cool cup. Yes I reply I purchased it today (I used to be so cheap that I tried saving my cup year round but my wife, bless her, usually threw the cup away between trips. [I just grossed Sharon out])
Back to fraulien Cast member Helga: "Do you have a receipt?" I look puzzled with that "dog that just dooty'd on the carpet - what did I do wrong?" look. "No receipt, no coffee, next please" dismissing me.
"Look maam, I am a premium Passholder..."
" No sir, no exceptions" she snipped giving me a steely eyed expression that would have made Martha Stewart proud, and went on to wait on soccer mom behind me who was checking to make sure I wasn't armed.
I was already irritated with every e-ticket ride being closed along with most of Tomorrowland .. so I march my half quota caffeine induced self over to City hall to complain. After waiting for a brief 1/2 hour for all of the folks to get their line cutting disabled passes (no wheelchairs in sight) I approach the hapless CM at the desk. I ask, in by best Clint Eastwood.."I cannot get a refill on a 8oz cup of coffee any longer? Its bad enough that its watered down and costs 2.50 .. but now, no refills?".
Seeing the postal clerk look in my eyes, the nice fellow excuses himself to make a call to a manager.
After a hushed conversation in back on the phone he bravely steps forward and pronounces,
"Yes sir, I am afraid that this is our new policy. No refills across the park. Refills are only given in one sitting and at the same restaurant."
I look at my cup. I look back at the nice CM.
I launch the final assault.
"I appreciate your position. Now hear mine.
I am a stockholder. I am a premium Passholder along with my wife. We just returned from a week in WDW. We spend thousands each year enjoying what your company has to offer. When a mid level manager is miserly about a cup of coffee that costs the company less than 15 cents to brew, it makes me feel angry and betrayed. I am not blaming you, you seem to be genuinely a nice person.
But I hope Mr. Eisner gets thrown out on his ear and someone that is a real man that can bring this company back to its roots. I will not be back for a while."
I walked out.
[Note I did not throw the empty cup on the ground or anything that may overshoot the drama of the situation.]
epilogue: I got over it. Here's how:
I rode Dumbo with my 2 and 3/4 yr old nephew for his first time. It was a few weeks back after my heart attack and recovery. If you want to go back to your days when you could taste the magic of Disneyland, take a toddler that sees past the company, to the pixie dust. It has been one of my best experiences at the Park in years.
now I take a small thermos .. btw (grin)
Jeff
Sharon - Did you catch Jim Hill's Wal-Mart & Disney story on 4/1? Sounds familiar somehow..